Extra Mobile

An agent sweeps completed calls on a schedule. For each one it checks the AI property, because Extra Mobile returns the boolean false when a call has no analysis and an object when it does, so a flow that reads straight into it will break on the calls that matter least. Analysis is generated asynchronously, so calls that return status PENDING are queued for a later pass rather than dropped. Once analysis is available the agent writes the gist, the summary and the suggested next steps into a note on the matching record in HubSpot, and creates the follow-up tasks the next steps describe. The rep opens the record and finds the call already written up.

Each morning an agent runs List Booking Calendars to resolve the calendars in play, then List Bookings filtered to the day, which returns each booker's name, phone and email, their answers to the calendar's questions, the location and the cancellation URL. It groups the appointments by owner and posts each person's day to Slack with the answers attached, so the first thing anyone reads about a 9am appointment is what the customer said when they booked it. Recent cancellations are called out separately, because a released slot is a selling opportunity for the rest of the morning.

A quality review needs audio for a batch of calls. Get Call Recording URLs returns links for many calls in one request, and each entry carries a code, so the agent separates the calls that produced a URL from the ones that returned 404 for having no usable recording rather than reporting a clean run over a partial result. The lifetime parameter is a deliberate choice the flow makes explicit: a signed URL expiring in one to ten minutes for a link pasted into a review thread, or a permanent public URL only where a system genuinely needs durable access. Where the audio itself must be kept, Download Call Recording stores it in FlowRunner file storage instead of leaving a public link standing.